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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Directory indexes: what a visitor sees when there is no home page

You open an address on your site and instead of a page you get a plain list of files, with names, sizes and dates. That is the server telling you…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

Free e-mail address or e-mail on your own domain: what changes for a business

Short answer: for the business, use an address on your own domain ([email protected]). For your personal life, the free one carries on serving. The difference is not “more professional” as…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseAI & Agents

Automating customer support with AI: what to automate first and what never to

Customer support is one of the places where AI saves the most time and where it does damage fastest. The rule is to automate the questions that repeat and have…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWhatsApp & APIs

A QR code that opens a WhatsApp chat with you: making it and where to put it

A WhatsApp QR code is just your wa.me link drawn in squares: whoever points a phone camera at it opens a chat with you, without typing the number. It takes…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWhatsApp & APIs

Fake WhatsApp messages in your company name: protecting customers from scams

The short answer: you cannot stop someone creating a WhatsApp account with your name and your photograph, but you can make it easy for customers to tell which is the…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I ordered an upgrade and have not paid it: what happens to my plan and my renewal

Until the upgrade invoice is paid, your plan does not change. The account keeps the limits of the old plan, the site and the e-mail are not touched, and the…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

I think someone got into my account: what to do in the first hour

If you suspect someone got into your account, change the password of the account’s e-mail first, then the Meu Interweb one, and only then check what was touched. The order…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Account area, cPanel or webmail: which login do you need?

You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of a “cannot sign in” that turns out to…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

Can I change the currency of my account, and what changes if I do

An account always bills in a single currency, and on this brand invoices come out in Kz. The currency can be changed, but it is not an option on your…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…