116 results for «factura» (page 11 of 12)
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Handing a website over to a client or another company: what to move and what to change
Handing over a site is four different things, and each has its own owner: the domain, the hosting account, the content, and the third-party accounts (analytics, e-mail, payments). The usual…
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Account area, cPanel or webmail: which login do you need?
You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of a “cannot sign in” that turns out to…
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Preparing for a traffic spike: a campaign, a launch or a live event
A traffic spike is not solved on the day: it is solved in the days before. What brings a site down in a campaign is not the total number of…
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Embeddings and semantic search: finding things by meaning in your own content
An embedding is a list of numbers that represents the meaning of a text. Two texts that say similar things get similar lists, even if they share no words. That…
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I ordered an upgrade and have not paid it: what happens to my plan and my renewal
Until the upgrade invoice is paid, your plan does not change. The account keeps the limits of the old plan, the site and the e-mail are not touched, and the…
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Your refund was approved: how the money reaches you and why the amount can differ
When a refund is approved, the money goes back, whenever possible, the way it came. The part we do not control is what happens after we send it: the bank…
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I renewed my hosting but the domain still shows as expiring: two renewals, two dates
Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…
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Can I change the currency of my account, and what changes if I do
An account always bills in a single currency, and on this brand invoices come out in Kz. The currency can be changed, but it is not an option on your…
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Your accounts department wants a pro forma before paying: what to send them
It depends where you are in the process. If you have not ordered yet, the pro forma is requested on the quote page and arrives by e-mail as a PDF.…
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Leaving a hosting provider: how to take everything with you before you cancel
Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…





