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138 results for «invoice» (page 14 of 14)
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseSupport & Account
I think someone got into my account: what to do in the first hour
If you suspect someone got into your account, change the password of the account’s e-mail first, then the Meu Interweb one, and only then check what was touched. The order…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseChoosing the Right Plan
Reseller hosting or one plan per client: what suits a freelancer or agency
If you have three or four clients, one plan per client or one account with add-on domains is usually enough. Reselling pays when you have many client sites and want…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBackups & Migration
Leaving a hosting provider: how to take everything with you before you cancel
Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
What stops working if you do not pay: website, e-mail, DNS and domain, one by one
Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
A charge you do not recognise or disagree with: what to do before you call your bank
Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
Your refund was approved: how the money reaches you and why the amount can differ
When a refund is approved, the money goes back, whenever possible, the way it came. The part we do not control is what happens after we send it: the bank…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
Payment reminders: what to expect, and why one arrived after you paid
Reminders are automatic and go out according to the state of the invoice. If one arrived after you paid, it is nearly always one of four things: the payment was…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
I renewed my hosting but the domain still shows as expiring: two renewals, two dates
Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…
