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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseDatabases

Finding out which database this WordPress uses

The account lists five databases and none of the names says anything. You need to know which one belongs to the site, because you are about to clean it, copy…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSpeed, Cache & CDN

The site is slow: what actually makes a difference

«The site is slow» means different things depending on who says it: the first page takes ages to appear, the admin panel drags, or a site that used to be…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

Uploading your website to the hosting with FileZilla

The site is ready on your computer, FileZilla is connected, and now you just drag. Almost. There are three decisions you take before dragging, and they decide whether the site…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

SFTP instead of FTP: when you can, and why it is better

Three similar names, three different things, and the confusion between them fills our support queue. Worth sorting out first, because everything after it becomes easy. Name What it is FTP…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basePHP & Development

Switching Imagick on in PHP: in the panel, or with WHM

Imagick is the extension that gives PHP the power of ImageMagick: opening formats nothing else opens, better resampling, colour profiles, turning PDFs into images. Plenty of programs require it and…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Giving WordPress more memory

The symptom always looks the same: a heavy operation stops halfway, or the page goes blank, and the error log carries the line Allowed memory size of ... bytes exhausted.…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Deactivating or deleting a WordPress theme

WordPress has no button to deactivate a theme, and that is not an oversight: there is always exactly one active theme. Deactivating the one in use means activating another. What…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Making WordPress send e-mail properly, with SMTP

The site’s form messages never arrive. Password recovery never arrives. Shop notifications never arrive. And there is no error at all: WordPress says it sent them. The reason is nearly…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Removing the red Google warning from your site

It is the red screen covering the whole site, with a line like «the site ahead contains malware» or «deceptive site ahead». It is not the browser being dramatic: it…