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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

SFTP instead of FTP: when you can, and why it is better

Three similar names, three different things, and the confusion between them fills our support queue. Worth sorting out first, because everything after it becomes easy. Name What it is FTP…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basePHP & Development

Switching Imagick on in PHP: in the panel, or with WHM

Imagick is the extension that gives PHP the power of ImageMagick: opening formats nothing else opens, better resampling, colour profiles, turning PDFs into images. Plenty of programs require it and…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Giving WordPress more memory

The symptom always looks the same: a heavy operation stops halfway, or the page goes blank, and the error log carries the line Allowed memory size of ... bytes exhausted.…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Deactivating or deleting a WordPress theme

WordPress has no button to deactivate a theme, and that is not an oversight: there is always exactly one active theme. Deactivating the one in use means activating another. What…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Making WordPress send e-mail properly, with SMTP

The site’s form messages never arrive. Password recovery never arrives. Shop notifications never arrive. And there is no error at all: WordPress says it sent them. The reason is nearly…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Removing the red Google warning from your site

It is the red screen covering the whole site, with a line like «the site ahead contains malware» or «deceptive site ahead». It is not the browser being dramatic: it…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseOnline Stores

Opening an online shop without starting from nothing

Building a shop from scratch, product by product, text by text, is what makes most people give up halfway. It is not necessary. There are real shortcuts, and there are…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

The most common WHMCS problems, and what causes them

Almost everything that goes wrong in a WHMCS falls into one of five families: the PHP loader, the licence, the scheduled job, the server link, and e-mail. Knowing that halves…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseE-mail

Creating your SPF record, step by step

SPF is the list of servers allowed to send e-mail on behalf of your domain. Why that decides whether your message lands in spam is covered elsewhere: SPF, DKIM and…