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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Changing nameservers at a registrar that is not us: the map every panel follows

The domain was bought somewhere else and the hosting is with us. For the site to open here you have to go into their panel and change one of two…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge basecPanel & WHM

General product settings: stock, tax and downloads

Some settings are filled in product by product, and some are decided once for the whole shop, under WooCommerce, Settings and Products. It is the second kind that causes trouble…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Reporting abuse: how to do it and what happens next

If you have found something illegal or abusive on a site, an e-mail or a file that we host, there is a form built for exactly that: report abuse. Every…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

Adding a WordPress user, and which role to give them

Everyone who works on the site should have an account of their own. This is not paperwork: it is how you know who did what, and how you take someone’s…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseE-mail

A contact form that actually reaches your inbox

Building the form is the easy part: any plugin draws one in ten minutes. The hard part, and the one that loses business without anyone noticing, is the message arriving.…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

The most common WHMCS problems, and what causes them

Almost everything that goes wrong in a WHMCS falls into one of five families: the PHP loader, the licence, the scheduled job, the server link, and e-mail. Knowing that halves…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseE-mail

Creating your SPF record, step by step

SPF is the list of servers allowed to send e-mail on behalf of your domain. Why that decides whether your message lands in spam is covered elsewhere: SPF, DKIM and…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSpeed, Cache & CDN

What eats CPU on a website, and how to bring it down

The processor is the one resource in your account that does not fail when it runs out: it slows down. No error message, no red page, no warning. The site…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseDomains & DNS

Pointing your domain to us: nameservers, step by step

Pointing a domain means telling the world who answers for it. You do it once, in four or five clicks, and it is the step between having a hosting account…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Blocking an IP address from visiting your site

First, make sure this is the right article. This one is about you barring a visitor from your site. If your problem is the other way round, that is, if…