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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseAI & Agents

Automating customer support with AI: what to automate first and what never to

Customer support is one of the places where AI saves the most time and where it does damage fastest. The rule is to automate the questions that repeat and have…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

I ordered an upgrade and have not paid it: what happens to my plan and my renewal

Until the upgrade invoice is paid, your plan does not change. The account keeps the limits of the old plan, the site and the e-mail are not touched, and the…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSpeed, Cache & CDN

Image optimisation and WebP

Images are often the heaviest part of a page. WebP is an image format made by Google that usually keeps the same look in fewer bytes than JPEG or PNG,…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseOnline Stores

WooCommerce order statuses explained: pending, on hold, processing and completed

Every WooCommerce order has a status, and it decides whether the customer gets an e-mail, whether stock goes down and whether the money counts. Some people change them by hand…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseAutomation & n8n

n8n Schedule Trigger or a cron job: which to use

Use the n8n scheduler (the Schedule Trigger node) when the job is about connecting applications and you want to see each run inside n8n. Use a cron job when the…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWhatsApp & APIs

Chatwoot: a shared team inbox for WhatsApp on your own VPS

Chatwoot is an open-source program that gathers the conversations of several channels (website chat, e-mail, WhatsApp) into one inbox and lets several people answer, with assignment, labels and internal notes.…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Moving your DNS zone to a new provider and checking it before you switch

Changing nameservers is a switch: the instant the rest of the internet sees it, it starts asking the new provider, and if the zone there is incomplete, whatever is missing…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Ransomware explained: how it reaches a website or a computer and how to be ready

The short answer: ransomware is malicious software that encrypts your files and demands a ransom to give them back. You cannot avoid it entirely, but you can prepare: keep everything…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseAutomation & n8n

Recurring invoices and payment reminders: automating the follow-up for a service business

In a service business (retainers, maintenance, monthly fees) it pays to automate issuing the invoice and the payment reminder, and keep by hand only what needs judgement: a dispute, a…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

How to get an invoice in your company name and tax number

For the invoice to come out in the company’s name with its tax number, fill those details in on the account before you order: company name, address and tax number,…