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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

The 3-2-1 backup rule for a website: which three copies, and where to keep them

The 3-2-1 rule says: 3 copies of what matters, on 2 different kinds of storage, with 1 copy away from where the rest lives. The point is not the numbers:…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a membership, booking or course site where visitors log in

A site where people log in with their own account (members area, bookings, courses, a forum) weighs much more than a site that is only read. The reason is a…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseWordPress & CMS

WordPress stuck in maintenance mode

The site shows one dry sentence saying it is “briefly unavailable for scheduled maintenance”, and it will not go away. This happens when an update is interrupted halfway: WordPress put…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

DDoS attack or just a traffic spike: how to tell, and what to do

The short answer: a DDoS (distributed denial of service) attack is a flood of fake requests, from many addresses at once, meant to stop the site answering the real ones.…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

After a hack, which backup do you restore? Choosing a clean copy

The short answer: restore the last copy from before the infection, not the most recent one. If you restore yesterday’s copy and the site had been infected for a week,…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Leaving a hosting provider: how to take everything with you before you cancel

Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

How to find your browser, operating system and PHP version before you write to support

When a problem only happens on one computer, in one browser or after an update, the next question is always “which version do you have?”. Answering in the first ticket…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseDatabases

Backing up or restoring only some tables of a database

It is not always worth copying the whole database. Before updating a plugin, deleting old orders or fiddling with a table, a copy of just the tables you are about…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

File permissions explained: what 755, 644 and 777 mean

The short answer: on an ordinary hosting account, folders should be 755 and files 644. Files holding secrets, such as wp-config.php, can be tighter still (600). And never 777: it…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Copying mailboxes with imapsync: how it works and what to prepare

imapsync is a command-line tool that connects to two IMAP mailboxes, the source and the destination, and copies messages folder by folder, skipping those already there. That is why you…