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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseChoosing the Right Plan

Reseller hosting or one plan per client: what suits a freelancer or agency

If you have three or four clients, one plan per client or one account with add-on domains is usually enough. Reselling pays when you have many client sites and want…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBilling & Payments

The amount on my invoice looks wrong: what to check before you write to us

Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseE-mail

Mailing lists in cPanel: one address for a whole group

Do you want one address, like team@your-domain, that delivers the same message to every member of a group, and where everyone can reply to all? That is what cPanel’s Mailing…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

I think someone got into my account: what to do in the first hour

If you suspect someone got into your account, change the password of the account’s e-mail first, then the Meu Interweb one, and only then check what was touched. The order…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseE-mail

Bounce message 550: user unknown, relay denied and rejected, what each one means

You sent an e-mail and got back a message that says “Mail Delivery Subsystem”, “Undelivered Mail Returned to Sender” or “Delivery Status Notification (Failure)”. That is a bounce, and what…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

Hosting words for beginners: the terms on your invoice and in your panel

The first invoice and the first panel come full of abbreviations nobody explained. You do not need to memorise them: you need to know enough to understand what you are…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

cPanel, DirectAdmin or Plesk: what actually differs between control panels

They do the same job with different menus. All three are hosting control panels: a web page where you create e-mail accounts, databases, domains, DNS records and backups without typing…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseE-mail

Setting an out-of-office reply (autoresponder) on a mailbox

You will be away for a few days and want whoever writes to you to get a notice straight away: “I am away until day X, and Y is handling…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

HTTP or HTTPS: what changes for visitors, forms and the services that call your site

Short answer: use HTTPS, always. Here every domain gets a free SSL certificate automatically, so the real question is almost never “do I have to buy one?” but “is my…