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138 results for «invoice» (page 5 of 14)
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
Invoice paid but the service is still suspended or pending: what to check
If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
The tax line on my invoice changed or disappeared: what to check and what we can change
Two similar invoices can carry different tax, or the tax may not show at all. Nearly always the explanation is in the account’s billing details at the moment each invoice…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
I paid twice or paid the wrong invoice: what happens to the money
Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
Tax on a hosting invoice in plain words: included, added or not charged
Consumption tax (VAT or its equivalent, depending on the country) is an amount added to the price of a service, which the company passes on to the state. On an…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseSupport & Account
A window about unpaid invoices appears when I sign in: what it is and what to do
It is a reminder from us. When you sign in to your account and have at least one invoice that is unpaid (or waiting for the payment to be confirmed),…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseSupport & Account
E-mails from your hosting company are not arriving: confirmations, invoices and ticket replies
If you are not getting the confirmations, the invoices or the replies to your tickets, in nearly every case the messages were sent and stopped halfway: in the junk folder,…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
The amount on my invoice looks wrong: what to check before you write to us
Almost always the amount is not wrong, it is different from what you expected, and the cause is one of eight things: a first invoice that covers only a few…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseSupport & Account
Hosting words for beginners: the terms on your invoice and in your panel
The first invoice and the first panel come full of abbreviations nobody explained. You do not need to memorise them: you need to know enough to understand what you are…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseComparisons and alternatives
Interweb or DNS.AO: comparison and which to choose in Angola
DNS.AO is the national registry for the .ao zone, under INFOSI. Like CIUEM in Mozambique, it is not a service provider: it is the institution that runs the extension. Both…
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Interweb Angola
www.meu.interweb.ao › Meu Interweb › Knowledge Base
Knowledge baseBilling & Payments
Bank transfer: the five stages until your payment is confirmed
Paying by bank transfer is not like paying with Multicaixa Express or by reference: with those, the system tells us instantly and the invoice settles itself. With a transfer, the…
