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Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Someone is sending e-mail in the name of your domain: what SPF, DKIM and DMARC do about it

The short answer: sending an e-mail that looks as if it comes from [email protected] is trivial: the sender address is written freely, like the return address on a letter. To…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseBackups & Migration

Keeping your own copy of your e-mail: how to back up a mailbox

Your messages are in the account and are part of the daily copy we make, but a mailbox nobody has copied out is a mailbox with a single copy. To…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseOnline Stores

Customising the WooCommerce order e-mails: wording, logo and what to say

The “order received” e-mail is the message a shop's customer opens most. By default it goes out with WooCommerce's wording, without your logo, and often does not say what happens…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseComparisons and alternatives

Webmail or an e-mail app: which one to read your mail with

Short answer: webmail is best for occasional access, for a computer that is not yours, or for when nothing is set up yet, because there is nothing to install. An…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseAutomation & n8n

A scheduled report by e-mail: a script, a cron job and an SMTP account

To get a summary of the site in your e-mail every morning (the day’s orders, enquiries received, new sign-ups) you need three pieces: a PHP script that fetches the figures…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseOnline Stores

WooCommerce e-mails not arriving: what to check

The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the “new order” notice. On WooCommerce, an e-mail…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

What to write in a support ticket for a site, e-mail, domain or invoice problem

A ticket that answers the obvious questions by itself usually gets solved in the first reply. What changes from one problem to another is what we ask for: for a…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSupport & Account

E-mails from your hosting company are not arriving: confirmations, invoices and ticket replies

If you are not getting the confirmations, the invoices or the replies to your tickets, in nearly every case the messages were sent and stopped halfway: in the junk folder,…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSEO & Marketing

Building an e-mail list legally: consent, sign-up forms and unsubscribing

A good e-mail list is built with people who asked to be on it, knowing what they were signing up for. It is the rule that protects your domain, your…

Interweb Angola www.meu.interweb.ao › Meu Interweb › Knowledge Base Knowledge baseSecurity

Your e-mail account has been hacked: what to do in the first hour

The short answer: change the password from a clean device, end the open sessions, look for and delete the forwards and filters the intruder left, and only then deal with…